Privacy Policy – Birla Punya

At Birla Punya, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with us, whether through our website, mobile applications, or direct interactions.

1. Information We Collect

• Personal Identification Details: Name, contact number, email address, postal address, and identification documents.
• Transactional Data: Payment information, purchase details, and property preferences.
• Technical Data: IP address, browser type, device information, and browsing patterns when you visit our website.
• Communication Records: Emails, phone calls, and messages exchanged with our representatives.

2. How We Use Your Information

• Project Updates: To provide information about project developments, offers, and promotions.
• Customer Support: To respond to your inquiries, process bookings, and provide after-sales services.
• Marketing and Communication: To send newsletters, updates, and promotional content based on your preferences.
• Legal and Regulatory Compliance: To comply with legal obligations and resolve any disputes or complaints.
• Improvement of Services: To improve user experience and website performance through analytics and feedback.

3. Sharing of Information

• Affiliated Companies: Within the Aditya Birla Group for operational and promotional purposes.
• Service Providers: Third-party vendors, payment processors, and marketing agencies involved in delivering services.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Protection and Security

• Encryption and Secure Storage: Sensitive data is encrypted and securely stored.
• Access Control: Data access is restricted through password protection and multi-factor authentication.
• Regular Security Audits: Regular security audits are conducted to identify and resolve vulnerabilities.

5. Your Rights and Choices

• Access and Correction: You may access and update your personal information.
• Opt-Out: You may opt out of receiving promotional communications at any time.
• Data Deletion: You may request the deletion of your personal data, subject to regulatory requirements.
• Consent Withdrawal: You may withdraw your consent for data collection and processing at any time.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, you can contact us at:

Birla Punya
Phone: 9890085504
Email: horizonpropertiespune@gmail.com